At Capitol City Residential Health Care (CCRHC), we prioritize your privacy and are committed to protecting the personal information you provide to us. This SMS Privacy Policy explains how we collect, use, and protect the information you provide when you opt-in to receive SMS notifications from us.

1. Information Collection

  • When you opt-in to receive SMS communications from CCRHC, we collect:
    • Your phone number.
    • Any information provided through SMS communications, such as responses to appointment reminders or inquiries.

2. How We Use Your Information

  • The information collected will be used to:
    • Send you important work-related updates, including schedule notifications and reminders.
    • Provide information about your appointments and any relevant services.
    • Respond to any SMS inquiries or requests.

We will never sell, trade, or share your phone number or any personal information with third parties unless required by law.

3. Opting Out

  • You can opt-out of receiving SMS communications at any time by replying “STOP” to any SMS message you receive from us. Once you opt out, you will no longer receive SMS notifications.

4. Data Security

  • We are committed to protecting your personal information. CCRHC implements security measures to protect your phone number and any information you share via SMS communications. This includes physical, electronic, and administrative safeguards.

5. Third-Party Services

  • We may use third-party service providers to manage and deliver SMS communications on our behalf. These service providers are not authorized to use your personal information for any purpose other than delivering messages from CCRHC, and they must adhere to our privacy standards.

6. Changes to the SMS Privacy Policy

  • CCRHC reserves the right to change this SMS Privacy Policy at any time. Any changes will be posted on our website, so we encourage you to review this policy regularly.

7. Contact Us

  • If you have any questions regarding this SMS Privacy Policy or the handling of your information, please contact us at: